Frequently Asked Questions

Order processing and opening times?

Orders received before 4.00pm will be dispatched the following working day. Orders received over the weekend or on Bank Holidays will be dispatched on the next working day.

Delivery charges?

Orders up to 5kg are charged at a standard rate of £7.00 to destinations in the UK.

What delivery service is used?

Delivery is via UK Mail standard 2-3 day delivery to destinations in the UK. Orders outside the UK will be treated on an individual basis.

Exchange and returns?

We have no doubt that you will be delighted with the results of our products. In the unlikely event that you need to return or exchange an item, please contact us via our contact page or email us directly to